Technicians close to you, wherever you are.

Our technical staff and field crews are positioned across Alberta so customers have practical support nearby. Every base works closely with our Edmonton headquarters for consistent service and fast coordination on complex issues.

Type your community to see the nearest Arrow base and roughly how far our technicians drive to reach you.

Map: Natural Resources Canada and Crown-Indigenous Relations and Northern Affairs Canada (Open Government Licence – Canada), Government of Alberta (Métis Settlements), Natural Earth, GeoNames (CC BY 4.0). Treaty areas are approximate. Communities from Arrow's field schedule.

How a visit gets to you.

Most problems are solved remotely. When something needs hands on it, the nearest base takes the job and Edmonton backs them up.

Call or email the desk

Support logs the issue and tries a remote fix first, 7 days a week.

Scheduled routes

Technicians run regular routes to communities across the province. Check the field schedule to see when we're next nearby.

Dispatch when it can't wait

For urgent work, the closest base heads out, coordinated through Edmonton headquarters.

Coverage questions.

Where are Arrow's technicians based?
Arrow has seven staff bases in Alberta: Edmonton (headquarters), High Level, Valleyview, Slave Lake, Westlock, Red Deer and Calgary. Every base coordinates through Edmonton headquarters.
Does Arrow come to my community?
Arrow technicians run regular routes to communities across Alberta, including First Nations and Métis Settlements. Check the field schedule for this month's visits, or call (780) 701-4050 to request one.
How does a visit get booked?
Call or email the support desk. Most problems are fixed remotely; when something needs hands on it, the nearest base takes the job and urgent work is dispatched right away.
Is Arrow internet available where I live?
See every community where Arrow has internet, with the plans listed for each, or check your address on atg.ca.